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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will appear. It comprises detailed information about all the actions that you can perform on the given page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide library of instructional videos demonstrating how to use our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, have a gaze at our extensive FAQ section, which contains questions asked by real clients and offers real solutions. We regulary update our Frequently Asked Questions section with new articles in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can touch base with our great team of customer support engineers available 24-7 and ready to assist you with any problem. Each support ticket you open will be responded to within 1 hour (the average ticket response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297965

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com